Interview Training for Hiring Managers/ Interviewer Training/ Interviewer Skills/ In-house Workshop
In the current market organisations are competing for key talent and are experiencing skills shortages in key business areas. Significant investment is being made in talent attraction, talent acquisition and employer branding. Often the first significant interaction that a prospective employee will have with an organisation is through an interview process and they will form a lasting impression based on this experience. As an organisation have you considered how well trained your interviewers and Hiring Managers are in the following:
- Establishing rapport with candidates and making them feel at ease.
- Ensuring up to date employment law knowledge in relation to what type of questions are and are not deemed appropriate.
- The importance of a clearly defined role and candidate specification.
- How to prepare for and carry out an interview effectively as an interview panel.
- Asking well thought out and effective interview questions that will establish if the candidate is both a cultural fit for the organisation and also a suitable fit for the specific role.
- Use of competency/ behavioural interview questions. How to phrase these questions, how to introduce competency based questions to the candidate and what to listen out for in answers.
- Probing and digging deeper into answers rather than accepting surface level answers from candidates.
- How to actively listen to the candidate (verbal and non verbal listening).
- Video conference/ remote interviews.
- Ensuring that the candidate’s interview experience is a positive one and the importance of employer branding.
- Evaluating and scoring candidates objectively and providing feedback.
Workshop Format:
- This workshop is delivered onsite/ in-house at your organisation or online. The style is interactive with a strong focus on learning by doing. Attendees will have the opportunity to practice their interviewing techniques in role play format allowing them to apply what they have learnt in a safe space.
- Duration: 6-7 hours (depending on whether format is online or onsite and including 1 hour for lunch/ breaks)
Tailored to the needs of your organisation:
- All of our workshops are tailored to the specific needs of the individual organisation. As part of this we will consider the following when designing this workshop:
- What are your current challenges when it comes to interviewing candidates
- What interview style is used by the organisation (e.g. behavioural/ competency/ CV based)
Recent testimonials from “Interview Skills for Hiring Managers/ Interviewer Training” Workshops:
“Lorraine delivered interviewer skills training to our hiring managers and it was a fantastic course which everyone greatly benefited from. Lorraine was very professional and knowledgeable and created an environment which encouraged all the participants to be fully engaged and contribute actively. The feedback from the course was extremely positive with hiring managers saying that Lorraine gave them the tools to improve their interviewing skills and techniques going forward and to rethink how they do interviews for the better. It was also served as a great refresher around the legal framework for interviews. Lorraine was very flexible and engaging with our HR department when preparing the content and listened to our own requirements and objectives to ensure that they were fully met on the day so that everyone got the best out of the session. I would highly recommend Lorraine for interviewer skills training for all levels of hiring managers”. HR & People Development, global financial services organisation
“Lorraine is a truly talented Trainer and Facilitator. She brings a wealth of experience to all courses she delivers and ensures active engagement from all participants. The feedback is always fantastic following her training delivery! I would highly recommend Lorraine for any training needs you may have.” HR Management Consultant, global audit and consulting firm
“Thank you so much for the workshop. It was very engaging and informative and importantly we also had fun!” HR Talent Partner, Construction & Civil Engineering Firm
“Brilliant content and delivery. Looking forward to working together on delivering this programme company wide.” HR Partner, Accountancy Firm
“The group that attended are still raving about the workshop. It was brilliant. Extremely valuable to us – particularly the mock interview.” Talent Acquisition Lead, Industrial Automation Firm
Feedback from Interview Skills for Hiring Managers course participants:
“Lorraine was a brilliant and engaging presenter. She made it easy to ask questions as we went so we got the answers and discussions most relevant to our group”
“I think the course is great and really worthwhile. All HR and team leads/managers should do this!”
“I never imagined that an interview can be this well managed, and it does gives us tools to be able to really know the people that we are interviewing”
“Small Group, open discussions, break out rooms and role plays not all just content based. Trainer was very clear, learned a lot of new information”
“Description of all scenarios and defined interviewing structure. Role play at the end was also very effective”
“Lorraine handled the session very well and kept things moving and interesting. A practical session which was very useful in terms of employment legislation, do’s and don’ts, note taking, remote interviewing. Really enjoyed the course”
“I think a couple of us were nervous but you made everyone so at ease. Great emphasis on the need for preparation before interview, probing questions to expand on details given by candidate and the role play interview was very useful to put it all into practice”
Why choose us for Interviewer Training:
- Our Principle Trainer Lorraine Shine has 18 years recruitment experience across a range of sectors. She has facilitated detailed interview processes for top multi-national employers and has seen how best practice interviewing works to the advantage of hiring organisations who want to secure the best talent for their teams.
- Since 2019 Lorraine has delivered regular interviewer training courses to well-known private and public sector organisations in the financial services, insurance, consulting, construction, engineering, industrial automation and energy sectors. She is a core trainer for ESB (Ireland’s largest energy company) delivering Interviewer Skills for Interview Panels training for the last 7 years on behalf of RSM Ireland. She has useful and up to date insights into what it takes to interview effectively and has specialist knowledge of competency based interview processes.
Trainer Qualifications:
- Level 6 FETAC Train the Trainer (2020): DCM Learning
- Accredited Diploma in Coaching: Positive Success Group
- Honours degree in Business Studies and Human Resources, University of Limerick
- 18 years recruitment, training and human resources experience both locally and internationally across a range of corporate sectors.
- LinkedIn Profile: https://www.linkedin.com/in/lorraineshine/
Please contact us for further information or to request a call back.